Customer Comments
Dear Flower Petal folks, OK, Im impressed. They delivered the replacement arrangement less than 2 hours after my email notifying you of the problem. Very impressive service recovery, not to mention the follow up phone call from you to be sure everything is OK. In spite of the initial snafu, I will certainly use your service again. Thanks, J H
Your team is always polite and very dedicated to being of service: as I live outside of the U.S. and have needed to get flowers to friends and family who do not have regular schedules - they have always looked for ways to ensure that my order arrived and subsequently followed-up to make sure I knew what actions had been taken. WM
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